Mortgage Equity Partners raises money for the Pan Mass Challenge

Mortgage Equity Partners raises money to help fight cancer with a donation to the Boston Bruins Foundation Pan Mass Challenge Team to benefit Dana Farber Cancer Institute

The PMC is personal to MEP

September: Mortgage Equity Partners raised over $3200 in support of David Holding, Vice President of Secondary Markets helping to bring the amount of money raised by David to over $6000. The Pan Mass Challenge is a 192-mile bike ride from Sturbridge MA to Provincetown MA, the money raised by the PMC is donated directly to the Dana Farber Cancer Institute.   This year’s PMC goal was to raise 46 Million dollars.

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Mortgage Equity Partners CEO, Sean Riley, to Moderate Panel at NEMBC

Sean RileySean Riley to Discuss Cyber Security at This Year’s Conference

Sean Riley, the President, CEO, and General Counsel of Mortgage Equity Partners, will be moderating the Cyber Security-Overseeing your IT Department panel discussion at the New England Mortgage Bankers Conference (“NEMBC”) this year in Newport, RI. The NEMBC is the largest mortgage banking conference in New England attended by banks, credit unions, mortgage banks, and mortgage brokers in the region. Sean was chosen based on his vast experience in Mortgage Compliance and Risk Assessment Management. Safe guarding confidential and sensitive pieces of information during the loan process for borrowers and employees is critical and risks to the funding process continue to challenge lending organizations. Sean will lead a panel of experts to outline best practices to protect this information both physically and electronically. He will also discuss the latest security risks unique to the mortgage industry and how to protect your firm, employees and borrowers from the deleterious effects of such data breaches.

The Cyber Security panel that Sean Riley will be moderating takes place at Gurneys of Newport from 1:00 -2:15pm on September 14, 2017. Mortgage Equity Partners is committed to improving the mortgage industry by supporting the NEMBC. David Holding, VP of Capital Markets, sits on the conference planning committee.

“The New England Mortgage Bankers Conference has always been a fantastic way for us to share and learn more about the industry, and we’re thrilled to have our CEO, Sean Riley, representing us in the Cyber Security panel discussion this year” said Amy Tierce, Vice President of Sales and Marketing. “We look forward to playing an active role in the conference, and are sure the discussion will be enlightening for all companies.”

For more information on the New England Mortgage Bankers Conference, please visit https://www.massmba.com/i4a/pages/index.cfm?pageID=4262

About Mortgage Equity Partners

Mortgage Equity Partners is a customer centric lender founded in 2009. MEP is composed of mortgage banking experts who are committed to making the lending experience valuable, and affordable. They believe that a smaller, dynamic company can offer better service, and a more competitive portfolio of products. MEP was established based on the principle that by providing lower costs, low rates, and a high level of professional dedication, and integrity clients will enjoy a service level unsurpassed in the marketplace today. Mortgage Equity Partners serves clients in Massachusetts, Maine, New Hampshire and Florida.

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Sales Statistics!

I was recently searching the Internet for statistical information regarding successful sales. How much more likely are you to land a transaction when you pick up the phone when the client calls? Or, how does a quick response to an inquiry impact your likelihood of your gaining the sale?

There are a lot of statistics on how to increase sales performance. There are plenty of metrics and data on this topic, especially for those sales people whose job requires them to cold call or respond to a lead driven business.

Harvard University did a study on cold calling and cold emailing. Did you know that Wednesdays and Thursdays are the best days to cold call? Did you know that the most important factor to getting prospects to open your letters for an email campaign is having a snappy subject line?

You can learn all types of sales information online. Sales training resources abound in the form of live training programs, seminars, publications, webinars and programs. However, I can tell you one thing that I KNOW about sales success that does not require a Harvard degree to understand. Answer your phone whenever you can! If you cannot answer your phone, return the call as quickly as possible. The person who connects with the client first has the upper hand in winning the sale. Being available, being responsive, being on top of communication are simple acts and easy to manage. When I read about a negative sales experience, the consumer is usually talking about these exact behaviors; my person didn’t call me back or was unresponsive, or didn’t communicate clearly to me with next steps.

Is this you? If you are in any business that requires direct consumer contact, you are in sales. And being responsive, on top of executing the transaction and communicating effectively, will win you the trust of your clients, their repeat business and their referrals. Regardless of your industry, you don’t need a statistic to tell you what it takes to take care of your customers. Just treat them as you would like to be treated!

** Harvard study reference: http://www.leadresponsemanagement.org/lrm_study

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